When planning a trip or exploring new services, having access to frequently asked questions (FAQs) can be incredibly beneficial. FAQs provide concise, straightforward answers to common inquiries, helping to clarify doubts and make decision-making easier for everyone involved. Here is a subcategories of FAQs to help you access information quickly.
Umrah
Do the Umrah packages include everything?
A variety of Umrah packages with differing levels of contents are available on Ziara. While some packages may offer more complete services like guided tours and extra luxuries, others may only offer basic services like lodging, transportation, and visa assistance. We advise thoroughly going over each package's specifics to make sure it fits your requirements and preferences.
How do I order Umrah packages through Ziara?
Ziara makes booking an Umrah package easy and uncomplicated. After choosing your preferred package, click "Book Now" to start the reservation process. You will be taken through the required procedures, including giving out traveler information, paying for your reservation, and receiving confirmation. You will receive a booking confirmation and all necessary information through email following a successful completion.
Does Ziara impose any age limitations on Umrah pilgrims?
Umrah is available to people of all ages, and Ziara invites pilgrims of all ages to reserve their Umrah packages through our website. However, to guarantee a secure and comfortable journey, we advise speaking with your healthcare physician, especially for elderly or young pilgrims.
Are there any unique deals or discounts that Ziara provides for Umrah packages?
Periodically, Ziara offers specials and discounts on Umrah packages, giving our customers a great deal. Watch our website or sign up for our email to receive updates on the newest specials and limited-time deals.
Travel
What is the weather like in Makkah and Madinah during Umrah season?
The weather in Saudi Arabia varies with the season. Between May and September, it is very hot with temperatures ranging from 35°C to 40°C, and from October to April, the weather is relatively mild ranging from 20°C to 30°C. The weather is usually dry with low chances of rainfall.
How should I dress for the weather during my Umrah trip?
Wear light, breathable clothes to stay comfortable during your Umrah trip because the weather can get very warm, especially in summer. It is recommended to carry a light sweat, jacket, or shawl for air-conditioned spaces and cooler evenings. Always wear comfortable walking shoes for the duration of your trip.
Is there a list of essential travel items that I need to pack for my Umrah journey?
You should pack Irham clothing (for men), comfortable walking shoes, unscented toiletries, your prayer mat, a small reusable water bottle, essential medications, travel documents, and a small bag to carry all the items.
Are there any specific items that are prohibited or discouraged during my Umrah trip?
Below is the list of items prohibited during your Umrah trip
-Scented or perfumed products
-Alcoholic Substances
-Tobacco Products
-Immodest clothing
-Sharp Objects
Payment
Is my payment information secure on Ziara.co?
Yes, your credit card information is safe. Your security is of the utmost importance to Ziara.co. To protect your payment information and guarantee safe transactions, we use industry-standard encryption technologies. Bookings can be made with assurance knowing that your data is secure.
What payment methods do you accept?
We accept a variety of payment methods including credit cards (Visa, MasterCard) and debit cards.
What should I do if my payment is declined?
If your payment is declined, please check that your card information is correct and that you have sufficient funds in your account. If you continue to face issues, please contact your bank or payment provider for further assistance. Alternatively, you may try using a different payment method.
Visa Assistance
How to Apply for Umrah Visa from Pakistan?
To apply for an Umrah visa from Pakistan, you must fill out the Saudi visa application form, provide a valid passport, a recent passport-sized photo, and a travel itinerary. Make sure your passport is valid six months from your scheduled travel date. It is recommended you apply for the visa well in advance to avoid any delays.
What happens if my visa application through Ziara is denied?
If your visa application is denied, you will receive an official notification from the embassy or consulate explaining the reasons for the denial. While Ziara facilitates the application process, the final decision on visa approvals rests with the respective embassy or consulate. In case of a denial, you can contact our customer support for guidance on how to address any issues or deficiencies in your application and information on reapplying.
Can I apply for a visa on behalf of another person through Ziara?
Yes, you can apply for a visa on behalf of another person through Ziara, provided you have all the necessary information and documents required for the application. This is common for families traveling together, parents applying for minors, or companies applying for their employees.
