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Terms and Conditions for Ziara.Co

Welcome to Ziara.Co, the premier destination for booking your hotel stays during your Umrah journey. By using our website, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully. If you do not agree to these terms, you should not use this site.

Booking and Payment Terms

Reservations made through Ziara.Co are subject to the terms and conditions of the hotel at which you book. When you make a reservation through our website, we will charge your credit card for the full amount immediately upon booking. This charge includes the room rate, taxes, and any other charges that you may incur. Prices are displayed in the currency specified on the booking page and are inclusive of all taxes and fees.

Privacy and Data Protection

We are committed to protecting your privacy and security. All personal data that we collect from you will be processed in accordance with our Privacy Policy. We collect information about you to process your booking and to provide you with the best possible service.

Visa Verification and Assistance

Visa assistance services will only be provided after your information including your name, passport number, and ID has been verified and approved. We reserve the right to withhold assistance until the verification process is complete and successful.

Non-Refundable Visa Fee

Please note that the visa fee is non-refundable, regardless of the outcome of your visa application. No refunds will be issued if your visa application is denied.

Hotel Booking Without a Visa

If you book and pay for a hotel without securing a valid visa, Ziara.co is not liable for any consequences, including being denied entry at the airport and sent back. You are responsible for ensuring that all necessary travel documents, including a visa, are in order before booking. If you require visa assistance, please click on the "Visa" tab on our website to fill out the necessary form. Our team will guide you through the subsequent steps to ensure a smooth process.

User Account and Security

You are responsible for maintaining the confidentiality of your account information and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.

Limitation of Liability

Ziara.Co makes no warranties, either express or implied, about the services we provide. We will not be liable for any damages arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

Intellectual Property

The content, layout, design, data, databases, and graphics on this website are protected by intellectual property laws and are owned by Ziara.Co. Unless expressly permitted in writing, you may not copy, distribute, publish, modify, or otherwise reproduce in any format any of the content or copies of the content that appears on this website.

Changes to Terms and Conditions

We may change these terms and conditions at any time by posting changes online. Your continued use of this site after changes are posted constitutes your acceptance of this agreement as modified.

Miscellaneous Provisions

If any part of these terms and conditions is determined to be legally invalid or unenforceable, then the invalid or unenforceable provision will be replaced with a valid, enforceable provision that most closely matches the intent of the original provision, and the remainder of the terms and conditions will continue in effect.

Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at [email protected]

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Get the Ziara app!
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Looking for help?

Our team is available 24/7

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Call us at:

+966112199500

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Or you can email us at:

[email protected]

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Get support via WhatsApp:

+966 00 000 0000